ModernAdvisor is registered as a Portfolio Manager with the securities commissions of all provinces in Canada. You can check the registration of investment managers here.

ModernAdvisor never holds any of your money, it is held at one of our independent custodians, Credential Securities Inc. or CI Investment Services Inc. Both are a fully licensed members of the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF). In the unlikely event that ModernAdvisor ceases operations, your account will remain with the custodian. Since many other investment advisors use these custodians it would be a quick process to transfer your account to another advisor, or liquidate it for cash at any time.

All ModernAdvisor accounts will be held at one of our independent custodians, Credential Qtrade Securities Inc. and CI Investment Services.

Credential Qtrade Securities Inc. and CI Investment Services are members of the Canadian Investor Protection Fund (CIPF). If you have an account with a member firm and that firm fails, CIPF works to ensure that any property being held for you by the firm at the time is given back to you. This includes cash and securities. CIPF does not cover a drop in the value of investments.

CIPF will provide compensation for the value of the missing property as at the date of insolvency, up to the limits prescribed in the CIPF Coverage Policy. For an individual holding one or more accounts with a member firm, the limits on CIPF protection are as follows:

The limits of coverage for other types of clients are outlined on CIPF’s website.

You are automatically eligible for coverage if you have an account with us. More details on the CIPF can be found in this brochure that is also included in your account opening package.

Both are also members of Investment Industry Regulatory Organization of Canada (IIROC). IIROC regulates the activities of all Canadian investment dealer firms and the advisors they employ. These companies must meet IIROC’s high ethical and professional standards and regular reviews are conducted to make sure they are complying with rules.

More details can be found in this brochure that is also included with your account opening package.

Information Security

Safeguarding our client’s information is of paramount importance to us. We use the same security measures as banks to keep your data secure. These measures include:

Encryption

We encrypt all the data sent between our servers and your browser using the highest level security keys available.

Password Protection

Your personal information will always be password protected. No one, not even our engineers can see your password.

2-factor Authentication

We highly encourage all clients to set up 2-factor authentication for an extra layer of protection.

Physical Security

The servers where your data is stored are in high-security data centres. Think Fort Knox for computers.

Regular Security Audits

Our software and systems are regularly audited by third-party security experts to ensure your data remains safe.